Company Policies

We appreciate your business!

All services are by appointment only. Please contact me by call or text if emergent services are needed and we will do our best to accommodate you.
If your booking is created by us, you will receive notification to approve your appointment once it has been created. It needs to be approved by you before your scheduled appointment or it will be regarded as a last minute cancelation or no show.
Using our website, you can reschedule or cancel your appointments up to 48 hours before your scheduled appointment time.
To cancel or reschedule less than 48 hours from your scheduled appointment time, \please text us here\ for assistance.
Any cancellations or reschedule requests within 24 hours of your scheduled appointment will be charged a $25 fee, and the collected booking fees will be non-refundable.
If you need to make any changes to your scheduled appointment, such as vehicle, location, time, or services, \please text us here\ for assistance. We will do our best to accommodate change requests, however due to our schedule with other clients, not all changes may be able to be accepted.

We require a booking fee to reserve your service appointment.
Booking fees can be made using our booking website, or through any of our accepted electronic payment methods viewed here.
Collected booking fees for tickets over $350 are non-refundable.
Collected booking fees are non-refundable, but can be applied as credit to future invoices, a gift card will be provided for the full booking fee amount for future use.
Collected booking fees are non-refundable* and an additional fee of $25 will be charged in the event of a "no show" for your scheduled appointment, or rescheduling/cancellation within 24 hours of your scheduled appointment without reaching out to me directly.* \please click here to call us\ for assistance.

Invoice payments are due at the time of completed service.
There are no refunds provided for completed services.
Unpaid invoices will be subject to a late fee of 10% after 48 hours, and an additional 10% fee every 48 hours thereafter that the invoice remains unpaid.
Repeated overdue invoices may result in termination of future services, or requirement of prepayment for services in the future.

We reserve the right to update our pricing at any time.
Pricing estimates made through our booking system will be guaranteed for 30 days. After 30 days, estimates will be reset and subject to current pricing.
Estimate tickets created through our booking system are not exact quotes, they are estimates with a starting price based on vehicle size and services requested.
If a service does not show a price (it will show "Estimate Required" or "$0") and you would like a more accurate estimate, please text us at 407-900-1378 with a few photos of the area(s) in question. Photos can also be emailed at MilordDetailing@gmail.com.
Final pricing will always be determined by the condition of the vehicle on the day of the appointment, as the condition of the vehicle can change up to the time of the appointment.

Effective as of May 2nd, 2021

Milord Mobile Detailing